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Tech Support

Streecke Virtual Solutions is looking for tech savvy individuals with great mechanical skills for a technical support position working from home. Technical support representatives should be prepared to troubleshoot any technical issues, provide feedback, and support to eager customers. Our client’s organizations are dependent on technical support to maximize their organization’s potential.

Skills Considered for A Technical Support Position:

  • Prior experience in tech support, product support, or a similar role.
  • Proficiency in Windows operating system.
  • Experience with remote or help desk applications.
  • Good problem-solving skills and attention to detail.
  • Excellent interpersonal skills.
  • Great communication skills.

Available Positions for Technical Support Field

Tech support Representatives

Technical Support Representative provides technical assistance and information to customer concerns, assisting customers by troubleshooting problems with products and services.

Technical Support Specialist

Technical Support Specialist is responsible for assisting customers with technical issues or questions relating to products and services associated with the company.

Tech Support Engineer

Tech Support Engineers find solutions to technical issues within different components of products, such as software, hardware, and other IT related problems.

Technical Support Analyst

Technical Support Analysts provide first and second level support and resolution for an organization’s system infrastructure.

Basic Responsibilities of a Technical Support career

  • Diagnosing and troubleshooting technical issues.
  • Speak to customers to quickly resolve the issue.
  • Providing accurate customer feedback in a timely manner.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Managing multiple cases at one time.

If you are looking for a great opportunity in the field of Tech Support, fill out our contact form by clicking on the button below to find available job opportunities working from home.